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Permanent Supportive Housing Program Manager 
The Project-Based PSH Program Manager, reporting to the Director of Housing Programs, oversees Permanent Supportive Housing (PSH) operations and staff at specific sites. They collaborate with on-site services, promote housing retention, and provide eviction prevention support. The Program Manager ensures case management staff engage in various client services, including those for mental health and substance use disorders, using integrated harm reduction, housing first, stages of change and motivational interviewing principles. They aim to enhance client well-being by securing stable housing, creating treatment plans, and facilitating access to medical, mental health, and supportive services for their caseload. The Program Manager supervises ICMS staff, manages ICMS staff schedules, and offers performance support, evaluation, and corrective action when required.

 

Behavioral Health Therapist

The Mental Health Therapist will work as part of a team coordinating holistic services for Justice- Involved Populations integrating into the community from the Los Angeles County Jail or California State Prison and/or under supervision whom are enrolled in HHCLA’s Project imPACT program. The program will provide assessment, re-entry planning, linkage to community resources and individual and group therapy for Project imPACT participants. The Mental Health Therapist is responsible for overseeing the Project ImPACT mental/behavioral health elements at their respective site and serving as the off-site mental health lead to ensure program efficacy and overall continuity of care.

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Clinical Case Manager I/II

Under the direction of the Permanent Supportive Housing Manager, the Clinical Case Manager provides Intensive Case Management Services (ICMS), working directly with program participants in a PSH site to develop, arrange and coordinate treatment services. The CCM provides support with housing maintenance, eviction prevention, and connection to medical, mental health and/or other various community resources that help improve a client’s quality of life.  The targeted populations for Project-Based PSH sites are those experiencing homelessness.

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Licensed Vocational Nurse/Licensed Psychiatric Tech​

Part-time LVN or LPT promotes and restores patients' health by providing medication support as prescribed by physicians; collaborating with physicians and multidisciplinary team members; providing safe, effective, and efficient implementation of direct care in accordance with established policies, procedures and standards of care. Excellent customer service skills and collaboration with team providers and coworkers are a must. The team consists of psychiatric providers, clinical supervisors, mental health therapists, case managers, and substance abuse counselors. Duties include providing medication education, support, updating medication logs, providing prescribed injections, and insuring medication adherence.

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Client Engagement Specialist

The Client Engagement Specialist provides face-to-face services to clients who are involved with state, county, and city entities (e.g., probation, courts), engages with clients, and determine which Substance Use Disorder services are most appropriate for individuals based on an ASAM brief triage screening.

Requirements: must be a registered or certified counselor with RADT/CADC/CATC or have a Masters in Social Work or Marriage & Family Therapy.

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Substance Use Specialist I

The Substance Use Specialist I is responsible for conducting screenings/assessments, educating clients/patients about their different treatment options and facilitating individual counseling and group sessions, provides case management services, develops treatment plans, coordinates care and works with inter-disciplinary team to provide continuity of care.

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Housing Navigator

Under the direction of the Housing Navigation Program Manager, the Housing Navigator works directly with program participants and develops, arranges and coordinates treatment services. The Housing Navigator provides linkage to permanent, affordable housing service for homeless individuals who meet the criteria to available Homeless Health Care Los Angeles Housing Subsidized Programs. The Housing Navigator also works to improve the health of homeless individuals by assisting with the provision of stable housing, development of a comprehensive treatment plan and facilitating linkages to medical care, mental health care, alcohol/substance use treatment, housing retention and other supportive services.

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ReFresh Spot Program Manager

The ReFresh Spot Program Manager works under the direction of the Program Director, supervises all ReFresh Spot Team Leads and manages daily operations of the facility (a 24/7 hygiene center in Skid Row), including various onsite partnerships. The ReFresh Spot Program Manager participates in all direct services carried out by onsite staff and assists the ReFresh Spot Director with all administrative duties, documentation, and reporting, as required. Additionally, the ReFresh Spot Manager works to improve the overall health and well-being of people experiencing homelessness by assisting with coordinating linkages to medical care, mental health care, substance use treatment, housing/shelter resources, and other supportive services/resource navigation. This position may require evening, overnight, and weekend hours.

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ReFresh Spot Safety Specialist

The Safety Specialist works under the direction of the Safety Lead and is part of a multidisciplinary team of subcontractors, mental health professionals, community ambassadors, and other providers at the 24/7 hygiene center “ReFresh Spot” in Skid Row. The Safety Specialist works to improve the overall health and well-being of people experiencing homelessness by assisting with coordinating linkages to medical care, mental health care, substance use treatment, housing/shelter resources, and other supportive services. This position requires weekend and possible evening hours, for a total of 37.5 hours per week. Principal roles include de-escalating situations (as needed), monitoring a check-in system for guest belongings, taking a lead role in the Safe Passage Program, and other duties as assigned.

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